Apple, Motorola, HTC make most reliable smartphones
11/10/2010 11:18:00 AM
kenmouse
, Posted in
Square Trade, a company that sells warranties for a host of products, has released a study on smartphone reliability. In analyzing the failure of just over 50,000 smartphones, the company has compiled a list detailing which OEM makes the most reliable device.
In measuring hardware durability, Square Trade reports that, after 12-months of ownership, both BlackBerrys and iPhone 3GS’ were the least accident prone handsets. RIM’s smartphones had a 6.7% accident rate while the iPhone 3GS had a 9.4% accident rate. HTC and Motorola were tied for third amongst specific OEMs with a 12.2% accident rate. The report lists the overall rate of “other” smartphones as 10.2% and — unsurprisingly — the iPhone 4 fared the worst with a 13.8% rate.
Square Trade also tried to measure overall smartphone reliability. As the company explains: “To arrive at overall failure rates, we looked at and combined both types of failures, accidents and normal malfunctions.” The company reports that the iPhone 4 was the most reliable smartphone after 12-months of ownership with a 2.1% failure rate followed by the iPhone 3GS and Motorola sets both boasting a 2.3% rate of failure. HTC placed third with a 3.7% failure rate and BlackBerry ended up fourth with 6.3%; the failure rate of “other smartphones” was listed at 6.7%.
Obviously some figures reported were projections, as devices like the iPhone 4 have been available for less than twelve months… but the study is still pretty interesting. Hit the jump to see some other highlights from Square Trade.
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